TERMS & CONDITIONS
Services Provided
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Managed IT Services: Monitoring, management, and support of IT infrastructure.
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Cloud Computing: Cloud migration, optimization, and management.
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Cybersecurity: Security solutions, threat protection, and compliance.
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Custom Software Development: Development and integration of tailored software solutions.
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Consulting and Advisory: IT strategy, planning, and consulting services.
Service Levels
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Availability: Our Services are available [24/7/Business Hours], excluding scheduled maintenance.
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Support: Support is provided via [email/phone/online portal] with response times as outlined in the Service Level Agreement (SLA).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
Client Responsibilities
Access and Cooperation
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Provide necessary access to systems and information required for us to perform the Services.
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Cooperate with our team to facilitate the effective delivery of Services.
Compliance
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Ensure that all systems and data comply with applicable laws and regulations.
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Notify us immediately of any security breaches or issues related to the Services.
Fees and Payment
Fees for Services are outlined in the [Service Agreement/Proposal]. Pricing may be subject to change with prior notice.
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Invoices are issued [monthly/quarterly] and are payable within [number] days of receipt.
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Late payments may incur interest charges as specified in the Service Agreement.
Confidentiality
Confidential Information
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Both parties agree to keep confidential any proprietary or sensitive information disclosed during the provision of Services.
Data Protection
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We will handle personal and sensitive data in accordance with applicable data protection laws and our Privacy Policy.
